Last updated 15 Jul, 2026
| TELCO | STARTER KES 0 – 19,999 | GROWTH KES 20,000 – 99,999 | BUSINESS KES 100,000 – 399,999 | ENTERPRISE KES 400,000+ |
|---|---|---|---|---|
| Safaricom | KES 0.80 | KES 0.60 | KES 0.50 | KES 0.40 |
| Airtel | KES 0.80 | KES 0.80 | KES 0.70 | KES 0.60 |
One-time setup cost for a custom Sender ID, per network.
| NETWORK | SET UP |
|---|---|
| Bundled Safaricom & Airtel | KES 14,500 |
| Safaricom only | KES 8,000 |
| Airtel only | KES 8,000 |
| USSD CODE | SET UP | MONTHLY MAINTENANCE |
|---|---|---|
| *711*X# | Free | KES 35,000 |
| *711*XX# | Free | KES 25,000 |
| *711*XXX# | Free | KES 15,000 |
| *711*XXXX# | Free | KES 8,000 |
Cost is covered by the end user. A shared USSD code is raised on Safaricom, Airtel and Telkom. A compulsory deposit of KES 5,000 is required for the session cost.
| NETWORK | TELCO CHARGE TO END USER | BRILIO INFRASTRUCTURE FEE |
|---|---|---|
| Safaricom | KES 1 | KES 0.25 |
| Airtel | KES 3 | KES 0.25 |
| TELCO | SET UP COST | MONTHLY (*XXX#) |
|---|---|---|
| Safaricom | KES 270,000 | KES 70,000 |
| Airtel | KES 210,000 | KES 70,400 |
Cost is covered by the code owner. A compulsory deposit of KES 10,000 is required for the session cost.
| NETWORK | BASIC PLAN KES 0 – 19,999 | PLUS PLAN KES 20,000 – 99,999 | PREMIUM PLAN KES 100,000 – 399,999 | MAX PLAN KES 400,000+ |
|---|---|---|---|---|
| Safaricom | KES 1.50 | KES 1.50 | KES 1.25 | KES 1.25 |
Cost is covered by the end user. The telco deducts the cost of the session directly from the end user's airtime.
| NETWORK | TELCO CHARGE TO END USER | BRILIO INFRASTRUCTURE FEE |
|---|---|---|
| Safaricom | KES 1 | KES 0.25 |
| Airtel | KES 3 | KES 0.25 |
| TYPE | SETUP | MONTHLY |
|---|---|---|
| Shared Short Code | KES 5,000 | KES 6,000 |
| Dedicated Short Code | KES 45,000 | KES 25,000 |
